10/12/2023 0 Comments Pocket radar smartTo have a CEO take the time to work directly with a customer is a level of service that is in rarefied air. I contacted Pocket Radar and Chris Stewart the president and CEO got on the phone which was surprising to me and told me to send him video of my sons pitching which I had available and he would analyze it to see if the readings that the Pocket Radar was displaying were accurate. The reason why we were concerned is because the person operating the Pocket Radar had it angled towards the ground and he was moving it as the pitch was being released. The best example I can cite is that my son went to a college showcase and we had a question about the velocity being read on his fastball by the college coaching staff. We use the devices for both pitching and hitting to measure throwing velocity as well as exit velocity. We use our Pocket Radar for two baseball players one who is now playing in college and the other who is a junior/17u. Whenever I have had a question about my pocket radar including accuracy or functionality, the customer service Personnel have immediately picked up my phone call and responded to me. First off their customer service is 10/10. We Are not family or friends of anyone at Pocket Radar and have been using Pocket Radar since 2020 and am □ % satisfied. Product Includes: Radar, Soft-Shell Belt Holster Case, Wrist Strap, 2 AAA alkaline batteries, Quick Start Guide and 2 Year Warranty Leading Android Devices Running OS 10.0 and above.Apple Devices Running iOS 14 and above.Upload Your Videos to other training/recruiting software and apps.
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